Business phone system
Everything you expect from a modern phone system, and the routing controls to make it fit how your business actually answers.
Auto attendant
Greet callers and route them by keypress — to a person, a department, a queue or another menu. Set a timeout and what happens if nobody presses anything.
Ring groups
Ring a whole department at once, or in sequence. Ideal when the role matters more than the person: reception, dispatch, the order desk.
Call queues
Hold callers in order with announcements and position updates, and watch queues live as they build and clear.
Voicemail
Personal and shared mailboxes, with messages delivered to email as an audio file and, where enabled, a written transcript.
Call recording
Record the calls you need to and find them again from call history, with playback and download.
Business hours
Different greetings and destinations for open hours, after hours and holidays, switching on schedule without anyone remembering.
Every call, on the record.
Search the whole company’s calls — who rang, which number they reached, how it was routed, how long it lasted.
- Filter by extension, number, direction, date or result
- Play or download recordings where recording is switched on
- Follow how a call moved through menus, groups and queues
- Give each person their own calls, and managers the whole company
Features included as standard
| Extensions | Internal dialling across the company | Transfer | Warm and blind, from any device |
| Hold & music | Your own hold audio | Call park | Pick a held call up from another desk |
| Do not disturb | Per extension, set from any device | Caller ID | Present the right number per department |
| Forwarding | To another extension or an outside line | Directory | Company contacts on every device |
| Voicemail to email | Audio delivered to your inbox | Shared mailboxes | For departments, not just people |
Ready for a phone system that keeps up?
Tell us how your business runs and we will send you a written quote.