Solutions
How different businesses set Loopcom up. Yours will not match exactly — that is what the quote conversation is for.
Trades and field service
Calls come to the office number and have to reach whoever is free, including people driving.
- One ring group rings the office and the crew’s mobile apps
- After hours the number routes to the on-call phone
- Voicemail lands in email so nothing waits until Monday
- Photos from site come in by picture message
Retail, wholesale and order desks
Predictable peaks, and customers who would rather text than hold.
- A queue with announcements instead of a busy tone
- Texting on the number already on your van and your signage
- A wallboard so the floor sees how far behind it is
- Separate numbers for orders and accounts
Professional offices
Fewer calls, but each one matters and needs the right person quickly.
- A short menu with direct extensions
- Voicemail to email with transcripts
- Call recording where your profession requires it
- Clear out-of-hours and holiday greetings
Multiple locations
Every site keeps its identity while the company shares one system.
- Each site keeps its own number and greeting
- One directory and extension dialling between sites
- Calls overflow to another site when one is busy
- Central administration with per-site access
Ready for a phone system that keeps up?
Tell us how your business runs and we will send you a written quote.